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Staff Retention: Attract and Keep the Best People

Total Credits: 3 including 3 Business Management & Organization - Non-technical

Average Rating:
ACPEN Industry Institute |  Industry |  Practice Management
John L. Daly, MBA, CPA, CMA, CPIM
Course Levels:
3 Hours
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Does it seem like you spend far too much time recruiting?  Do your people leave just as they become productive?  If you think your turnover is because recent college graduates are different from earlier generations, you are probably not looking at the real source of your problem.  Learn the changes you should make now!

Basic Course Information

Learning Objectives
  • Gain insights into why turnover occurs and how to significantly improve your ability to attract and keep the best people

Major Subjects
  • What a massive Gallup study says is the most important factor in employee retention
  • How to prevent staff turnover
  • Hear the logical reasons professionals leave
  • Why exit interviews are a must
  • What to do when people start defecting

Course Materials


John L. Daly, MBA, CPA, CMA, CPIM's Profile

John L. Daly, MBA, CPA, CMA, CPIM Related seminars and products

John L. Daly, MBA, CPA, CMA, CPIM, is a Chelsea, Michigan-based management consultant specializing in costing, pricing strategy and pricing model development.  He has taught continuing professional education courses since 1995 and began doing ethics seminars two weeks before the Enron scandal.  John has been CFO for a Tier 1 automotive parts supplier and a large restaurant chain and COO for a window treatments manufacturer and retailer.  He is the author of "Pricing for Profitability", published by Wiley and Sons and a novel, "Tool & Die".


Wed, May 25, 2022 - 10:00am to 12:56pm CDT
Fri, May 27, 2022 - 01:00pm to 03:56pm CDT
Tue, Jun 21, 2022 - 08:00am to 10:56am CDT
Thu, Jun 23, 2022 - 05:00pm to 07:56pm CDT
Wed, Jun 29, 2022 - 12:00pm to 02:56pm CDT
Tue, Jul 19, 2022 - 08:00am to 10:56am CDT
Fri, Jul 29, 2022 - 10:00am to 12:56pm CDT
Wed, Aug 17, 2022 - 08:00am to 10:56am CDT
Wed, Aug 31, 2022 - 08:00am to 10:56am CDT
Tue, Sep 20, 2022 - 09:00am to 11:56am CDT
Fri, Sep 30, 2022 - 11:00am to 01:56pm CDT
Mon, Oct 17, 2022 - 09:00am to 11:56am CDT
Mon, Oct 31, 2022 - 09:00am to 11:56am CDT
Fri, Nov 18, 2022 - 09:00am to 11:56am CST
Wed, Nov 30, 2022 - 11:00am to 01:56pm CST
Mon, Dec 19, 2022 - 09:00am to 11:56am CST
Thu, Dec 22, 2022 - 05:00pm to 07:56pm CST
Wed, Dec 28, 2022 - 12:00pm to 02:56pm CST
Fri, Dec 30, 2022 - 10:00am to 12:56pm CST

Additional Info

Basic Course Information

Prerequisites Some management experience helpful
Advanced Preparation None
Course Developer Executive Education, Inc.
Designed For Corporate and public practice managers who have professional staff working for them
Yellow Book No
Original Recording Date 10/14/2020
Date Added to Catalog 09/21/2020

Additional Information

Instructional Delivery Method Group Internet Based
Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
Course Registration Requirements Online Registration



Overall:      4.5

Total Reviews: 49


Mark S - Montrose, Michigan

"Good presenter. "

Francis M

"Great course. Love the examples from the movies, work stories, and personal stories; especially, defending young peoples' work and life expectations as the Bye Bye Birdie song illustrated."

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