Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical
“We need to stop pulling people out of the river. We need to go upstream and find out why they’re falling in.” Desmond Tutu
Stop throwing your employees and customers a life preserver and build them a bridge. What would your organization accomplish if we could do more with less distractions? Could our organization produce more measurable results?
To produce measurable results, you must be customer-focused, involving both customers and employees in the strategic planning process. This helps to create a system that is process-centered and allows stakeholders to make decisions based on factual data rather than special interests. Building a quality strategic plan that produces measurable results will help your organization devise solutions to fit its unique needs. Let’s get it done!
Important CE Recertification Credit Information (481.2 KB) | Available after Purchase |
Quality Principles of Strategic Planning and Execution Handout (4.8 MB) | Available after Purchase |
Kellie's background includes working in learning and development including instructional design, and organizational and human resource development. She has a passion for learning that is directly impacted by the needs of her clients. Her greatest asset is creating programs that address the customer's needs in ways that are measurable to the individual employee, groups of individuals, and organizations. She aims to be different and unique while making a measurable impact in an organization and strives to lead projects in a fresh and innovative manner.
She holds a bachelor’s in business administration from Northern Arizona University and a master’s in organizational and human resource development from the University of New Mexico.
She's a reformed “desert dweller” growing up in Arizona and relocating to New Mexico in 2005. She calls Albuquerque home where her English Bulldogs, “Momo” and “Miyagi” call the shots.
Group Internet Based
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